Site Policies

Price Changes

All prices are subject to change without notice. All prices are in U.S. dollars.

We do our best to ensure accurate prices are displayed. We reserve the right to "no sell" a mis-priced item(s) at the inaccurate price. If this occurs we will contact you via email or phone.

Sales Tax

Tennessee sales tax will be charged to all orders shipped or billed to Tennessee residents.

Shipping Policy

All orders placed Monday - Friday are processed within 48 hours. Orders placed on Saturday or Sunday will be processed the next business day. If an item is found to be on backorder we will do our best to notify you. Backordered items will not be charged until product is ready for shipment.

If you have special shipping needs please contact us to inform and discuss them.

We reserve the right to ship the most economical way. Shipping quotes apply to the lower 48 states. For shipping to all other areas please contact us for an accurate quote.

Shipping for items marked as "frieght required" must be checked for accuracy.

Return Policy

Items may be returned within 30 days of shipment if unused and in original packaging. No returns will be accepted without prior authorization from Crane Axle. There will be no returns allowed on special order items. A restocking fee of up to 30% may be charged. Shipping and freight costs are non-refundable. There will be no returns allowed on electronic type products and all warranties on electronic products must be handled by the manufacturer directly.

Labor and/or Parts Warranties are non-refundable and do not apply to products or vehicles used for racing, off-road purposes, or to damage caused due to accidents or abuse. Product warranties are only applicable to the original purchaser of warrantied product(s) and must be registered as a Crane Axle purchaser for products claiming warranties. We reserve the right to refuse any warranty claims. 

If you have recieved damaged or an incomplete order contact us immediately to notify us and discuss.